Privacy Policy

HealthyLifeUSA, Inc. have created this privacy policy in order to demonstrate our firm commitment to your privacy. Please read this policy carefully to understand our practices regarding information gathering and use for this web site, (the “Site”). If you are using the Site on behalf of an individual other than yourself or on behalf of an entity, you represent that you are authorized by such individual or entity to act on such individual or entity’s behalf and that such individual or entity acknowledges the practices in this policy. We may change or add to this policy, so we encourage you to review it periodically. 

Last Update: March 3, 2024

Information We Collect.

This policy covers how we treat information that we collect and receive, including information you provide to us and information collected automatically through your use of the Site.

Information Provided By You. The information we collect on or through the Site may include:

  • The Site’s registration forms require users to give us certain information, like name, business name, business contact information, address, e-mail, and phone number, professional designations, and professional credentials. Information from registration forms is used to set up and administer your account, ship your purchases, and provide you with information about our company. 
  • The Site uses order forms for users to request information, products, and services. We collect certain contact and financial information in order to process orders, ship products, maintain records, and provide information about our company.
  • Unique identifiers (like Customer ID and password) are collected from Site users to verify the user’s identity, and for use as account numbers in our record system.
  • Our online surveys ask users for contact information (like e-mail address). Contact information from the surveys is used to improve our services and to provide information about our company. Your contact information may also be used to send promotional material from some of our partners and to get in touch with you when necessary.
  • If you contact us, we keep records and copies of your correspondence including your contact information in order to process, evaluate, and respond to your request.
  • For promotions and sweepstakes, we collect certain contact information for administration purposes.

Automatically Collected Information. We may automatically receive and record information from you when you interact with the Site, including details of your visits, traffic data, Site features and pages viewed, search queries, your IP address, general demographic information, software and hardware attributes, unique device identifiers, browser type, Site crashes, and other system activity and logs. We use this information to administer and to improve the Site, and to deliver better, more personalized experiences to you. 

Cookies. We may set and access cookies on your computer. We may also set and access device identifiers which could include IP address, user information (browser version, operating system type and version), and device provided identifiers. Once you log into the Site, we may recognize your device to provide you with a personalized experience, independent of your device settings. Other companies’ use of their cookies and device identifiers is subject to their own privacy policies, not this one. We may also use pixel tags/web beacons to access our cookies inside and outside the Site and in connection with our services. We may use analytics service providers such as Google Analytics to collect information about use of the Site to help us analyze use of the Site and how to optimize the Site based on that data. Analytics service providers may also set cookies, which transmit data to the analytics service provider. To learn more about Google Analytics and how to opt out of their tool entirely, please visit the Google Analytics Opt-out Browser Add-on. Please note that blocking cookies may affect the availability and functionality of the Site and other websites.

Publicly Available Sources. We may collect data from publicly available sources and from other companies to help us supplement our records, improve the personalization of our service to you, and prevent or detect fraud.

Third Party Information. If you choose to provide to us with a third party’s information, or if you access the Site on behalf of another person, you represent that you have the third party’s permission to do so. Third parties may unsubscribe from any continued communication as a result of us being provided such information by following links in emails or by contacting

How We Use Collected Information.

We use collected information for the following general purposes: administer your account, fulfill requests for products, process orders, ship products, improve the Site and our services, customize the content you may see, recognize you when you return to the Site, contact you, investigate and respond to your inquiries, send you offers and promotions, protect your security and the security of the Site, combat fraud, enforce the Terms of Sale and take appropriate actions for violations, and comply with applicable laws and regulations.

External Links.

We may provide links to third-party web sites and services that are outside our control and are not covered by this policy. If you have any questions, review the privacy policies on the web sites that you visit.


This Site has security measures in place to help protect the loss, misuse, and alteration of the information under our control. Your information is only available to you once you login to the Site. All transactions are conducted on a secure server, which means the information you enter will be encrypted. While we employ security technologies and procedures to assist safeguarding your personal information, no system or network can be guaranteed to be 100% secure and we do not guarantee its security.

The safety and security of your information also depends on you. Where you have chosen (or where we have given you) a password for access to the Site, you are responsible for keeping this password confidential. You are solely responsible for all uses of your password, even if such uses were not authorized by you. If you become aware of any unauthorized use of your password, you are responsible for contacting us immediately to request deactivation of your password.

Information Sharing & Disclosure.

We do not sell personal information. We may share personal information about you with non-affiliated companies to operate the Site and provide our services, when we have your permission, or under the following circumstances: 

  • We may provide information to our suppliers, vendors, and other service providers to support the Site and our services, such as order shipping, web hosting, and credit card processing, and these service providers are obligated to protect such information in a manner consistent with this policy and not use it for any purposes other than those for which they are performing for us. 
  • We may work with other companies who place cookies, tags, and web beacons on our sites. These companies help operate our sites and provide you with additional products and services.
  • We may also use third-party advertising networks to serve advertisements on our behalf.
  • We respond to subpoenas, court orders, or legal process (such as law enforcement requests), or to establish or exercise our legal rights or defend against legal claims.
  • When we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Sale, or as otherwise required by law.
  • In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or to another company.

We may share aggregated or de-identified information that cannot reasonably be used to identify you.


We provide users the opportunity to opt-out of receiving marketing information from us. Marketing e-mails you receive from us include unsubscribe instructions (usually found at the bottom of the e-mail) that you may use to opt out of receiving future marketing-related e-mails. We will still communicate with you for transactional or informational purposes as necessary.

You can set your browser to refuse some or all browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Site may then be inaccessible or not function properly. At this time, we do not respond to “do not track” settings. To access and use the Google Analytics opt-out browser, go to

Data Quality/Access.

You can review and change the information you provided to us at any time by logging in to the Site and visiting your account settings page. If you need additional assistance or help with accessing or correcting your information, you can e-mail us at call us at 877-240-7528.

Data Transfer.

The Site is designed for users from and controlled and operated by us from the U.S. Your personal information will be transferred and maintained in our records in the U.S. The data protection and related laws and regulations of the U.S. may not be as comprehensive as those in the country from which you are accessing the Site. If you do not consent to this transfer, do not use the Site.


The Site is not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on the Site. If we learn that we have collected personal information from a child under 18, we will delete any such information. If you believe we might have collected any information from or about a child under 18, please contact us.


Our retention periods for information are based on business needs and legal requirements. We retain information as necessary, for the processing purposes for which the information was collected and any other permissible, related purpose.

Contact Us.

If you have any questions about this privacy policy, the practices of this Site, or your dealings with the Site, you can: email us at or call us at 877-240-7528.

Changes to This Policy.

We may update this policy at any time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account and/or by placing a notice on the Site.

Additional State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. To learn more about specific state consumers’ privacy rights, please review the following sections. If you have any questions regarding state consumer privacy laws, you can contact us directly by email at call us at 877-240-7528.

Nevada Residents.

Nevada consumers have the right to instruct us not to “sell” “covered information” as those terms are defined by Chapter 603A of the Nevada Revised Statutes.  We do not currently “sell” “covered information” of Nevada “consumers,” and we have no plans to do so.  In the event we choose to sell covered information in the future, we will update this online privacy policy to provide an opportunity for Nevada consumers to be verified and exercise their opt-out rights under that law.

California Residents.

This notice for California residents supplements the information contained above for the benefit of users who are residents of California. We do not sell your information, and we do not share information for cross-context behavioral advertising.

We collect information as described above, specifically information that is provided by you or automatically collected from you by the Site, which may be considered “personal information.”

Over the last year, we have collected information that may fall into the following categories: 

  • Identifiers such as name, alias, address, phone number, email address, account name, or IP address;
  • Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as a payment or other financial information, signature, and employment;
  • Commercial information, such as records of products purchased, obtained, or considered;
  • Internet or other similar network activity information, such as cookie data and information on a consumer’s interaction with the sites;
  • Geolocation data, such as the approximate location of devices or computers accessing the sites;
  • Professional information, such as business or professional qualifications; 
  • Audio, electric, visual or similar information, such as phone calls and other communications with our customer service team.

As describe above in Information Sharing & Disclosure, we provide information to our service providers in order to operate and improve the sites, provide requested services, and complete transactions. Our service providers are prohibited from using the information we provide for any other purposes. In the preceding year, we have disclosed to our service providers information that may fall into the following categories: identifiers; personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)); commercial information; internet or other similar network activity; geolocation data; and professional information.

You may have the right to request certain information about our collection and use of your information over the 12-month period preceding your request. Once we receive, confirm, and verify your request, we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business purpose for collecting that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information we collected about you (also called a data portability request).
  • If we disclosed your personal information for a business purpose, the disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

You have the right opt out of the sale of your personal information or sharing of your personal information for cross-context behavioral advertising. We do not sell your personal information or share your personal information of California residents for cross-context behavioral advertising.

You may have the right to request that we delete any of your personal information that we collected from you. Once we receive, confirm, and verify your request, we will delete your personal information from our records. We will deny deletion requests if retaining the information is necessary for us or our service providers to complete the transactions for which we collected the information, comply with applicable laws or if otherwise excepted from deletion.

To exercise the access or deletion rights described above, please submit a request to us by either: (1) calling us at 800-654-4432; (2) emailing us at, or (3) writing to us at Privacy Officer, 1230 Elm St., Suite 301, Manchester, NH 03101. Only you, or someone legally authorized to act on your behalf, may make a request related to your personal information. You may only make a request twice within a 12-month period. The request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include your name, email, address, and phone number as previously provided by you to us and your account type (whether practitioner or patient). We cannot respond to your request or provide you with information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

We endeavor to respond to your request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. The response we provide will explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information. We will not charge a fee to process or respond to your request unless it is excessive, repetitive, or unfounded; if we determine that your request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. 

Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service providers to: 

  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
  • Debug products to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.);
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
  • Comply with a legal obligation; and
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

You have the right to be free from discriminatory adverse treatment for exercising these rights. We will not discriminate against you for exercising any of your California consumer privacy rights.

Additionally, California law permits residents of California to request notice of how their information is shared with third parties for direct marketing purposes. We do not sell any information for direct marketing purposes. If you are a California resident and would like a copy of this notice, please submit a written request to the address noted above.